Over 10 years ago, NetSuite announced a new partnership with an Australian start-up business, JCurve. The aim was to deliver integrated enterprise resource planning (ERP), customer relationship management (CRM), and ecommerce for small businesses.
Available as an internet hosted service, it offered a streamlined package of NetSuite’s leading business solutions.
A decade on…
JCurve is now the world’s leading five-star NetSuite partner in the Cloud offering JCurve ERP as a small business edition of NetSuite. They have completed over 600 projects in Australia, New Zealand, and the Asia-Pacific region with clients ranging from small businesses to major corporations.
JCurve B2B features
Mobile order taking – Your field sales team won’t need paper catalogues and forms with the mobile order taking feature. Instead, they can use a fast and intuitive e-catalogue to take online or offline orders. More importantly, all the product information and stock levels will always be right up to date. They can also have customer sales, orders, inventory and debt information at their fingertips.
Self-service – Your B2B buyers can place orders online themselves too, wherever they are and whatever they’re doing. Product catalogues, promotions, and workflows can be created once and used across multiple channels. With comprehensive performance tracking, you will always know what’s happening.
Campaigns and promotions – Multiple campaigns can be created and launched across all your customer touch points. You don’t have to be a marketing expert to set objectives, response dates and priorities and to include cross-selling and up-selling opportunities. You can even create personalized offers.
Sales order management – You will have up to date information about all of your sales with performance tracking and analysis. With centralised control you will have single view of sales orders from all your B2B channels, so you will be able to monitor your order cycle and improve the performance of your business.
Cloudfy and JCurve collaboration
The Cloudfy team was delighted to work closely with JCurve to implement full NetSuite integration and deliver a new hybrid B2B and B2C ecommerce solution for Foodcare Systems Australia.
The priority for Foodcare was to maintain the quality of service for both their B2C and B2B buyers across their wide range of products and services. They were looking for a complete online portal that would be fully integrated with NetSuite to replace their previous Magento website.
The powerful ecommerce capabilities of Cloudfy provided the solution they needed to continue online growth for the business. Their new portal allows B2C users to explore the product range, see prices, bulk discounts and to place orders without an account. Their registered B2B customers can see trade prices and access their accounts.
Working closely with JCurve the two systems were completely integrated using real time API calls. Once logged in, B2B buyers can create order templates for favorite purchases and complete quick orders. They can easily manage purchasing workflows and access their order history and previously generated quotes.
If you’re business could benefit from a hybrid ecommerce solution, talk to one of our experts.