We’re thrilled to share that Cloudfy has won the Best Rehabilitation Technology Solution at the 2025 Health Tech Digital Awards for our work on the RideLabs App, a bespoke digital tool created in partnership with Ride Designs, a leader in customised wheelchair seating systems.
This win is not just a milestone for us as a technology provider, it’s a celebration of collaboration, innovation, and the kind of problem-solving that has a direct, measurable impact on people’s lives.
The Challenge: When Human Expertise Meets Digital Disconnect
In the world of rehabilitation, particularly in custom mobility solutions, accuracy isn’t optional, it’s critical. For over 25 years, Denver-based Ride Designs has been at the forefront of creating bespoke wheelchair seating systems tailored to the unique physiological needs of each user. Their clients range from everyday users to elite Paralympic athletes, and every product reflects an extraordinary level of craftsmanship, clinical expertise, and care.
The process is complex by nature. It involves shape-capture techniques, detailed body scans, photography, medical assessments, and precise measurements, all designed to ensure comfort, posture support, and long-term skin health.
But while the clinical and consultative elements were highly advanced, the behind-the-scenes workflow wasn’t keeping pace. Ride Designs relied on a patchwork of third-party apps, paper-based forms, and manual data entry to get vital information from the field into production. It was labour-intensive, time-consuming, and exposed the business to several serious risks:
- Human error: Re-keying complex order data left room for mistakes.
- Administrative burden: Clinicians were bogged down with paperwork, detracting from their focus on patient care.
- Production delays: Orders couldn’t move forward until all data was collected, verified, and uploaded, often by hand.
Ride Designs needed a better way to work, one that could scale with demand, preserve the human expertise at the heart of their offering, and integrate seamlessly into their existing systems.
The Solution: RideLabs, Built by Cloudfy
Enter Cloudfy. As a specialist B2B SaaS ecommerce platform, we understand the challenges that come with custom, high-touch products, and how critical it is to connect people, processes, and platforms without disrupting the care journey.
Instead of applying a generic solution, we took a collaborative, ground-up approach with the Ride Designs team to create the RideLabs App, a bespoke iPad application that digitises and unifies the full consultation-to-order workflow.
What Makes RideLabs Special?
A Unified Field Toolkit
The app gives Ride Designs’ clinicians and third-party reps everything they need in one place. They can capture 3D scans, take photos, complete assessments, and confirm specifications, on-site and in real time. No more juggling tools or filling out forms after the fact.
Deep ERP Integration
Built on the Cloudfy platform, RideLabs connects directly to Ride Designs’ Microsoft Dynamics 365 Business Central ERP using our pre-built connectors. Order data flows instantly and securely, no middleware, no duplication, no errors.
Smart Workflow Automation
Once an order is submitted, the app knows exactly where everything belongs. Structured data goes straight into the ERP, while supporting files like scans and images are automatically routed to a SharePoint repository. It’s clean, consistent, and instant.
The Impact: Real-World Results
The judges at the Health Tech Digital Awards were particularly impressed with the practical, problem-solving nature of the solution. This wasn’t “tech for tech’s sake”, it was a targeted innovation that tackled a sector-specific problem head-on.
Here’s what RideLabs has delivered so far:
Accelerated Care Delivery
By eliminating data entry and admin bottlenecks, Ride Designs can begin production faster. For patients, that means reduced waiting times for life-changing equipment.
Unmatched Accuracy
Digitisation has all but eliminated errors in order transmission. Every product is now built with greater confidence in the integrity of the data behind it
Empowered Field Specialists
The app frees up clinicians to focus on what they do best: caring for people. Instead of chasing paperwork, they can fully engage with patients and consultations.
“Cloudfy’s work with Ride Designs is a standout example of what modern rehabilitation technology should be. It’s not about tech for tech's sake; it’s a practical, thoughtfully designed solution that solves a deep, sector-specific problem. It empowers experts, enhances accuracy, and ultimately improves the quality of life for patients. It is a deserving winner of the Best Rehabilitation Technology Solution.”
Why This Matters
This award is meaningful for so many reasons. It validates not only the technology but the approach, working side by side with clients to understand what they really need and building something practical, elegant, and scalable.
It also shines a light on the growing importance of integration in healthcare technology. As the sector balances the need for personalised care with operational scale, systems like RideLabs show what’s possible when digital tools are designed with empathy and precision.
A Word from Our CEO
“We are incredibly honoured to receive this award. It is a true validation of our core mission: to simplify complex B2B commerce. This project was never just about software; it was about being a true partner to Ride Designs and helping them enhance a process that is so critical to their customers’ well-being. This award is a credit to the collaborative spirit of both our teams and reinforces our commitment to building practical solutions that deliver real-world results.”
Looking Ahead
As we continue to expand what’s possible in B2B ecommerce and digital transformation, Cloudfy remains committed to creating tools that are as functional as they are thoughtful, whether in healthcare, manufacturing, or beyond.
Thank you to the Health Tech Digital Awards, the Ride Designs team, and everyone who helped bring RideLabs to life.
To learn more about RideLabs or how Cloudfy supports complex B2B processes, get in touch with our team or explore our platform features.
