Customer Ordering App: Streamlined B2B Sales
Cloudfy’s Customer Ordering App engages busy B2B buyers and simplifies anywhere, anytime ordering.
Your buyers can view their own customized catalog wherever they are and view near real-time inventory information and pricing. With just a few clicks they can check their stock and create new orders, even without an internet connection. They’re ready to confirm their purchases as soon as they’re back online.
You’ll simplify reordering and almost eliminate manual data entry errors with seamless integration to your back-office systems.
Cloudfy’s Customer Ordering App transforms your B2B sales process, making it simpler, faster, and more customer centric.
24/7 ordering
Stock availability
Offline working
Favorites lists
Barcode scanning
Personalized catalogs
Notifications
Promotions
A FEATURE-RICH MOBILE SOLUTION FOR B2B BUYERS
Real-time stock information
Real-time visibility of your stock levels gives your customers confidence to place their orders. Your stock-sensitive clients can easily see the availability of the products they need, reducing customer service enquiries and increasing satisfaction.
Order Any Time, Anywhere
Whether your buyers are in the warehouse, stock room, or on the shop floor they want fast and efficient ordering. The Cloudfy Customer Ordering App allows them to place their orders anytime and from anywhere. They don't have to be at their desk and there's no need for old-fashioned paper order forms.
Offline orders
Internet access isn't always reliable. Cloudfy's Customer Ordering App allows your buyers to synchronize your product catalog and inventory before they head out. They can add items to their cart away from their office and submit their order when they're back online.
Back-in-stock Alerts
Don’t make your customers wait a moment longer to order their essential products. Let them know, as soon as their regularly ordered items are back in stock. They can place their order straight away, which is convenient for them and good for your cashflow. Your customer services team receives fewer stock enquiries and customer satisfaction increases too.
Increased Brand Engagement
Designed for improved customer experiences, Cloudfy’s Customer Ordering App makes it even easier to browse your products and place orders, engaging your customers and building your reputation.
Customized Promotions
Help customers make their purchases with just a tap or two. Cloudfy’s Customer Ordering App is ideal for promotional campaigns – they can see your ads and push notifications on their mobile devices, wherever they are. With your latest offers at their fingertips, they can respond quickly. You can even create specific promotions for individuals, groups, or product ranges.
Barcode Ordering
Everyone uses the cameras on their smartphones or tablet devices every day, so why not use them for B2B ordering too? Your buyers can simply scan barcodes on your products and packaging or on their storage shelves. They can add the products to their order quickly and accurately to speed up and simplify replenishment.
And there’s more…
Alongside these outstanding customer service features you can also:
- deliver customer specific catalogs and pricing directly to customers’ mobile devices
- accept secure credit card payments
- create your own unique branding.
Case Study: KD Supply
KD Supply is a UK-based wholesaler specialising in nail care products. As a thriving affordable luxury, they have seen a big increase in demand. The company needed a B2B ecommerce solution and enterprise (ERP) system integration for Microsoft Dynamics 365. Their customers can now check inventory, receive stock updates, download catalogs and order from anywhere, at any time.
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Case Study: Pharoh
Paroh supplies a range of customers from leading retailers to wholesalers, garden centers, and department stores. The company’s catalog includes an impressive range of popular consumer goods, including their own instantly recognizable brands. Cloudfy helped them launch the next phase of online operations and delivered smooth integration with their SAP Business One ERP system. Paroh now has a full end-to-end B2B ecommerce solution for easy ordering via desktop PCs and mobile devices.
Frequently asked questions
Cloudfy's B2B Customer Ordering App simplifies and streamlines your B2B sales process. Your customers can conveniently use their mobile devices to browse your product catalog, check real-time stock availability and place orders.
Seamless and user-friendly ordering experiences and efficient order fulfillment increase customer satisfaction. Integration with your back-office systems automates order capture and reduces manual data entry errors.
Yes, you can customize Cloudfy's B2B Customer Ordering App with your own visual identity and tailor catalogs to suit your customers’ needs.
Yes, with ERP system integration you can automatically capture and process orders placed using the app. There’s less administration and streamlined operations help maintain accurate order information.
It’s easy to set up Cloudfy’s Customer Ordering App. We’ll schedule a demonstration, discuss your business needs and guide you through implementation. Then you can make the most of all the app's features to drive growth and increase customer satisfaction.
Yes. Security to protect sensitive data is an essential requirement. Cloudfy’s apps provide data encryption, secure authentication, and compliance with data privacy regulations. We regularly update our apps to maintain good security.
Engage your customers with Cloudfy’s easy mobile ordering app.
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