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Global swimwear brand Zoggs launches B2B Ecommerce Portal with Cloudfy

zoggs

Zoggs, an Australian creator of high-quality swimwear and swim equipment. Founded in 1992, they are now a global brand with a presence in over 50 countries with a strategy that focuses on their 4 key product pillars: Quality, Fit, Innovation and Function.

The Challenge

Zoggs looked to the market for a B2B Ecommerce platform which would underpin their continued business expansion. Rather than engage in a custom build ecommerce project, Zoggs were looking for a turnkey fit for purpose solution with the functionality they required out of the box.

In addition to standard B2B Ecommerce requirements such as integration with their ERP system for synchronizing pricing, product, stock and orders, Zoggs also wanted their sales team to have an active role in the new B2B Ecommerce platform reviewing orders, quotes and assisting customers with the right orders.

Zoggs wanted to provide customers a tailored buying experience with curated product recommendations provided by their sales teams. Zoggs required a responsive UX providing their customers with the best possible online ordering experience. The ERP system was Pegasus Opera requiring custom integration.

swimwear

Our Approach

Zoggs chose Cloudfy SaaS B2B Ecommerce platform with extended Quote and Sales Agent functionality, alongside custom integration into Pegasus Opera. Working closely with sales, marketing and technical teams to provide the right B2B ecommerce solution to fit their requirements, specific functionality was configured to bring the Zoggs sales team closely into the B2B ordering process.

By providing Sales Agent login, Zoggs were able to give their Sales team access to Cloudfy and enable them to be part of the order and customer service process. This has proved powerful in supporting customers with their ordering. Sales Agents can view orders, place orders, accept and update quotes, add POs, view customer pricing, see their customer activity and login as their customer to assist with the ordering process. Some of these requirements were driven due to the unique mix of customers Zoggs serve, with the public sector requiring POs to be placed with orders.

Zoggs selected Cloudfy design which matched their brand guidelines and provided a responsive user experience.

"We were pleased we could meet Zoggs B2B ecommerce requirements with a great solution through Cloudfy. Our unique SaaS B2B ecommerce platform allows us to provide cutting edge, flexible functionality, support and ongoing service to Zoggs."

Does your business need a B2B portal with salesperson ordering features? If so, contact us now to request your free Cloudfy demo.

SIMPLIFY

Your Cloudfy setup comes complete with a rich slate of automation tools and customer self-service features designed to minimize the reliance on your staff for routine tasks. Less admin burden, simpler IT stack, and smoother customer experiences – all out-of-the-box in a fast, turn-key setup.

SAVE $$$

Boost your bottom line by lowering your IT costs and reducing your admin expenses. Cloudfy’s automation tools can slash your processing costs and eliminate multiple software licenses. Plus, you benefit from the IT savings of a done-for-you SaaS solution over pricey in-house development.

SCALE

Your Cloudfy solution includes the premier slate of b2b ecommerce features for multi-national distribution that can be switched on as your business scales and your needs adapt: EDI ordering, Punchout, Multi-Store Configurations, Multi-Warehousing, Multi-Currency, Multi-Lingual and so much more.

ERP Systems Integration

Cloudfy comes out-of-the-box with pre-built ERP System Integrations so launching your connected ecommerce webstore is just a simple, routine configuration task. This turn-key dynamic expedites your time-to-launch and keeps your setup and maintenance costs way down.

B2B Ecommerce ERP

EVERYONE BENEFITS FROM

CUSTOMER SELF SERVICE

Streamline your operation, improve customer satisfaction and accelerate your quote-to-cash cycle by giving your clients their own easy-access portal to tackle any-and-all routine requests including:
Mobile Sales Person App-9

Complex Requirements? Bring it on!

ENTERPRISE
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Complex Requirements? Bring it on!

ENTERPRISE
SOLUTIONS

Featured Case Studies

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