CRM Integrations
Your supply business has grown to the point that you know you need your CRM and client ordering systems to integrate with one another so you can provide a better experience for your clients and a more efficient process for your own business. If done correctly you’ll reduce churn, increase conversion and improve your bottom line.
But how do you choose a B2B ecommerce software (or D2C depending on your needs) that can accomplish this, while offering robust features that actually boost the efficiency of your operations as a whole? Your employee attention is already split between managing your inbox and your purchase order process, and integrating your CRM will only further divide your focus.
At Cloudfy we don’t just paper over a B2C solution with a few B2B functions—we dedicate ourselves completely to suppliers and distributors like you who need deep trade-only solutions right out of the box, especially tight integration with your customer relationship management tool. With Cloudfy acting as your ecomm. portal, there is NO need for you to pay for and setup a separate connector. And so it comes without a high price tag and or time-consuming maintenance.
Simplify, save and scale your operation through an industry leading combination of B2B and D2C features, top-notch UX and so much more, all packed in a turn-key, low-maintenance and affordable SaaS solution.
Why Integrate Your Webstore & CRM
- Ability to Offer More Personalized UX
- Sales Team Enablement
- Save Time, $ and Effort with a Single Connector
- Easily Retain a "Single Source of Truth"
SIMPLIFY, SAVE & SCALE WITH DEEP CRM INTEGRATION
Personalized UX
With CRM integration, you can provide your clients a truly personalized user experience. From custom category menus to restricted product offerings to unique homepages and dashboard experiences, your Cloudfy site can be easily adjusted to cater to different audiences – resulting in greater customer satisfaction and stronger sales.
Seller Assisted Ordering
Cloudfy gives your sales reps the ability to walk your customers through an order, add or remove items in their cart, and even place the order on behalf of your customers. By syncing with your CRM, you make it easier than ever for your team to review customer support notes from a single dashboard, and open the door to greater up-sell potential.
Returns Management
Automate your RMA process with Cloudfy’s returns handling feature. This can be done through manual management or integration with your back-office ERP and warehousing systems. What's more, by connecting your ecommerce portal with your customer relationship manager, you can better document returns and analyze ways to help reduce such instances.
Discover how simple it can be to mesh your CRM with your ecommerce solution. Contact us now to schedule your complimentary Cloudfy demo.
TOOLS FOR THE TRADE
SIMPLIFY
Your Cloudfy setup comes complete with a rich slate of automation tools and customer self-service features designed to minimize the reliance on your staff for routine tasks. Less admin burden, simpler IT stack, and smoother customer experiences – all out-of-the-box in a fast, turn-key setup.
SAVE $$$
Boost your bottom line by lowering your IT costs and reducing your admin expenses. Cloudfy’s automation tools can slash your processing costs and eliminate multiple software licenses. Plus, you benefit from the IT savings of a done-for-you SaaS solution over pricey in-house development.
SCALE
Your Cloudfy solution includes the premier slate of b2b ecommerce features for multi-national distribution that can be switched on as your business scales and your needs adapt: EDI ordering, Punchout, Multi-Store Configurations, Multi-Warehousing, Multi-Currency, Multi-Lingual and so much more.
ERP Systems Integration
Cloudfy comes out-of-the-box with pre-built ERP System Integrations so launching your connected ecommerce webstore is just a simple, routine configuration task. This turn-key dynamic expedites your time-to-launch and keeps your setup and maintenance costs way down.
Out-of-the-box Features for Manufacturers & Distributors
NOBODY OFFERS MORE B2B FUNCTIONALITY THAN CLOUDFY #FACT
The Biggest Challenges for B2B eCommerce Businesses.
Discover How Cloudfy Can Help Your B2B eCommerce Business to Overcome
EVERYONE BENEFITS FROM
CUSTOMER SELF SERVICE
- Order Placements
- Invoice Payments
- Quote Requests
- Order Tracking
- Document Downloads
- And so much more!
Sector Ready | Out-of-the-box
Turn-key feature sets to fit your unique industry needs
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Picking the Right B2B Ecommerce Software
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