These are challenging times for manufacturers and distributors of industrial parts and components. Supply chains are stretched thinner than ever. Commodity costs for raw materials are sky high. And an ever-increasing amount of international competitors are seeking to capture more and more of your market share.
Quite often, purveyors of capital goods and MRO products are well established businesses that have used the same (manual) business admin processes for years. To thrive in this modern, ultra-competitive environment, it’s more important than ever that you look internally to determine if there are areas of your business where you can introduce automation and convert from expenses to profit centers. Order processing and customer service are two responsibilities that are typically ripe with savings potential.
But if you’re searching for a tool that can best help you streamline these two departments, you’ll be hard-pressed to find one. Most trade-only ecommerce solutions are little more than a B2C-oriented software with a few surface-level wholesale features.
And then there’s Cloudfy – the best-in-class B2B ecommerce software for industrial parts manufacturers and distributors, with the most comprehensive set of trade-only features on the market. Cloudfy is a SaaS product that includes an ordering portal, mobile apps, client connectors and more – all designed to help simplify, save and scale your operation by automating your order processing and shifting client admin tasks to an online, self-service approach.
KEY FEATURES TO HELP YOU SIMPLIFY, SAVE & SCALE
Easy Software Integration
Your Cloudfy portal comes pre-built with integration to most popular ERP softwares so you can pass essential data like products, orders, customer records, inventory, invoices and more. Additionally, your Cloudfy site can also connect to practically any WMS, CRM, 3PL, payment gateway, shipping provider or any other third party software you need with an open API.
Product Detail Downloads
Increase customer self-service habits by giving your clients the ability to view, print and download key product documentation right inside their customer portal so their mechanics and engineers can get easy, 24/7 access to all the fine details they need about your goods (i.e. specs charts, assembly instructions, material makeups, max pressures, etc...)
PIM Functionality
Your Cloudfy site comes out-of-the-box with industry leading product information management (PIM) features, native to the platform but also capable of integrating with your own 3rd party PIM software. Designed to give you the ability to easily manage your product information, deliver personalized experiences, and scale as your SKU counts and your business grows.
Client Invoice Portal
Streamline your operation, simplifying your admin responsibilities, improve customer satisfaction and accelerate collections by giving your clients a portal to view, print, and even pay all their outstanding invoices 24/7. By integrating with your ERP software, Cloudfy can surface these documents and account balances in near real-time in your customers’ dashboard and capture payments.
International Sales
Your Cloudfy site is designed to help you grow your cross-border operation. Combined with a highly configurable tax engine, Cloudfy provides the flexibility to allow you to add multiple currencies which can be set manually using a site-wide currency calculator or a separate pricing table or automatically using real-time data feeds. You can also add multiple languages and setup multiple storefronts.
Inventory Visibility
Given today’s supply chain challenges, now more than ever your clients will appreciate getting the most accurate view of your stock counts, in near real-time. Cloudfy gives you a host of methods to present your inventory quantities, lead times and more - all fed straight from your ERP, WMS or other 3rd party software. Your stock-sensitive clients will also appreciate back-ordering and pre-ordering capability.
FEATURED CASE STUDY
This industrial vacuum supply company turned to Cloudfy to setup a B2B ecommerce checkout process with Vertex tax calculations and ShipperHQ integration… Read More
FEATURED CASE STUDY
If you’re searching for a comprehensive B2B ecommerce solution to help you simplify, save and scale your industrial components business, contact us now to schedule your complimentary Cloudfy demo.
