All governmental organizations are complex entities with large numbers of stakeholders and departments. Making sure they can allocate resources efficiently is one of their biggest challenges, and this can be made difficult by the huge numbers of products and/or services they are expected to provide.
Finding new ways of providing these to the end-user in a manner that will reduce costs to the organization is always a priority, and if this can be done in conjunction with improving the user experience online, then efficiency can be increased across the board.
By investing in a B2B ecommerce solution, organizations can make massive improvements in their order processing times and allow their customers to order at any time. They can automate order processing to slash administration costs and reduce errors. They can even make product recommendations, bundles, or place limits on products being ordered concurrently.
The Challenge – Governmental organizations often provide a wide range of products or services to a wide variety of other entities, either in the public or private sector. Having a system that will allow entities to place orders easily, with sufficient product information to make this possible, is a significant undertaking. There may be many thousands of different items, some of which may need to be tracked for use and deployment, which are available only to a sub-set of users, and then each of them with a different price.
What’s more, large-scale procurement is often done through more complex channels than an ordering webstore. It can take the form of Punchout, SAP Ariba, EDI and more.
Running an ordering system for an organization with complex requirements such as these requires a solution that is designed specifically for the purpose – Cloudfy.
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If you’re in need of a robust B2B ecommerce solution that’s best suited for the complexities of your government supply business, contact us now to request your free Cloudfy demo.