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Australian Distributor of Food Care Products Launches Client Portal w/ NetSuite Integration

FoodCare Systems

The Cloudfy team are delighted to announce the launch of a new B2B ecommerce website for Foodcare Systems Australia fully integrated with NetSuite. Foodcare specialize in providing a wide range of products designed specifically for the Australian food market.

The Challenge

Established over 40 years ago, Foodcare are a customer-centric business who pride themselves on delivering excellent products and services for the food industry in Australia, from food handling and storage solutions to hygiene wear, footwear and safety, and much more.

The company was looking for a complete B2B portal that would be fully integrated with NetSuite to replace their previous Magento website. The new website had to deliver a hybrid ecommerce solution serving both B2B and D2C customer segments.

foodcare website

Our Approach

After seeing a demo of the powerful ecommerce capabilities of Cloudfy, Foodcare chose our B2B ecommerce platform as their preferred solution to continue growing online.

The new website also features full NetSuite JCurve integration which was delivered by working closely with the Australian NetSuite partner JCurve.

The Cloudfy team have forged a strong partnership throughout the process with Foodcare, having delivered the project implementation, design, and ongoing support, as well as looking to add new features on a regular basis to the platform.

Foodcare's mobile ordering app

The Solution

The new portal takes advantage of Cloudfy’s specialist B2B ecommerce functionality, while also enabling B2C users to explore the wide product range and see prices, bulk discounts and more product information from the outset and effortlessly place orders without an account. However, trade prices for B2B customers can only be accessed by registered users once they’ve logged into their account. Working closely with JCurve, the Australian NetSuite partner we achieved complete integration between the two systems using real time API calls.

We used two Cloudfy modules to achieve this:

  • Cloudfy B2B Ecommerce Pro Edition
  • NetSuite integration

Trade customers who’ve registered on the new website can also benefit from a wide range of features designed to make their shopping experience seamless including:

  • Creating order templates for favorite purchases
  • Quick order for fast shopping
  • Managing user workflows for their organization accounts
  • Accessing their order history to view, print or re-order
  • Previously generated quotes from the website
  • And more

Foodcare’s new website is hosted on the Cloudfy Microsoft Azure Australia, with support available for all our Australian clients from our Melbourne office.

The website’s functionality is also easily accessible through a series of videos created by Foodcare to support the new launch, showcasing various Cloudfy features in action.

Explore the new website at foodcaresystems.com.au.

"We’ve thoroughly enjoyed working with Foodcare Systems on delivering a Cloudfy hybrid B2B/B2C ecommerce solution tailored to their needs, and the feedback we’ve received so far about Cloudfy has been fantastic. We’re looking forward to continuing this strong partnership and help Foodcare continue to grow online and take advantage of exciting new features."

Rob Williams, CEO of Cloudfy

If you’re looking for a feature-rich B2B client ordering portal with deep ERP integration, contact us now to request your free Cloudfy demo.

Done-for-you ERP Integration

Cloudfy comes out-of-the-box with pre-built ERP integrations so launching your connected ecommerce webstore is just a simple, routine configuration task. This turn-key dynamic expedites your time-to-launch and keeps your setup and maintenance costs way down.

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Streamline your operation, improve customer satisfaction and accelerate your quote-to-cash cycle by giving your clients their own easy-access portal to tackle any-and-all routine requests including:
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