Australian born Harvey Norman Business and Enterprise are a multi-award winning organisation committed to providing complete technology solutions for schools, businesses and franchises, enterprise corporations and government organisations. Providing customers with the latest in cutting-edge technology and innovation, consumer and commercial finance and lease packages, product care replacement options and technical phone support 7 days a week.
Harvey Norman Business and Enterprise approached Cloudfy looking for a solution to provide customer specific catalogues and pricing for their B2B business customers. Being a part of the Harvey Norman Group of companies it was crucial that the new solution had the capability to integrate with the group’s business systems. In addition to their key requirements, it was important that the chosen business partner offered 24/7 global support and the new solution was of good design, easy to use and rapid to deploy, speed was also a massive consideration for the business. Harvey Norman Business and Enterprise searched globally for the right solution to match their requirements and finding the right SaaS B2B platform was key to enabling the business to scale and reduce the total cost of ownership.
On selecting Cloudfy, both teams worked quickly to deliver a B2B Ecommerce platform. Cloudfy delivered solutions for Harvey Norman Business and School Locker. Providing customer specific logins, accessing unique product catalogs allowing customers to buy items specific to their account. This might be school uniforms for specific schools, or technology as part of a framework agreement.
Integration into Harvey Norman global business systems enabled real time stock and order management.